Artwork

Can you fix my artwork?

Yes! We can make your files print ready for you. If it is a quick fix, we might be able to do it at no cost. If there are costs involved, they are very modest, and well worth it to make sure your job prints exactly as expected.

Can you print a Canva file?

Yep! First of all, ensure your design is set up at the precise correct size for print. This is essential. Then, follow these steps when preparing your file for print:

1. Choose PDF for Print
2. Select Cropmarks and Bleed
3. Choose CMYK colour space (not RGB)
4. Download the file

Send the PDF to us for printing. If the file won't behave, you can share it with us from within Canva, and we might be able to wrestle it for you. Be aware, if you need to setup your design for any special finishes, Canva cannot do this. You will need to engage a designer (your own or one of ours) to properly prepare the PDF for print.

Do you proofread my artwork?

Generally we do not proofread files before sending to print. If it is a service you require, please let us know and we will help you out for sure.

What are your typical requirements for print ready files?

1. Supply as PDF, all pages in single PDF
2. Ensure the PDF is set at the actual size, or if scaled, be sure to advise the scale (usually only for very large formats)
3. Everything in CMYK
4. At least 3mm bleed on each side
5. Cropmarks
6. Images at 300dpi
7. Fonts converted to curves/outlines or embedded
8. No essential information any closer to the edge than 3mm to allow for trimming variation

If you need spot gloss, special colours, foiling, embossing, debossing, folds, scores, die cuts etc, then you will need to get the specific setup instructions for your job. Please ask!

Will you check my artwork before printing?

Yes, we make sure it fits all of the usual print ready requirements and will let you know if anything needs to be fixed.

Binding Methods for Books

What binding methods do you offer for books?

We offer Saddle stitching, Saddle stitching with square spine, Saddle stitching with loop staple, Side Staple, Corner Staple, Singer Sewn, Side Sewn/Japanese Binding, Pamphlet Sewn, Perfect/PUR Binding, Burst Binding, Section Sewn, Lay Flat Duplex Binding, Quarter Binding, Case/Hard Cover binding, Exposed Spine Binding, Chicago Screws, Comb/Plasticoil/Wiro binding, and Canadian Binding. We have a YouTube video on the subject.

What is Burst Binding?

The finished result is very similar to perfect binding. Sections of pages are folded together and the folded edge is perforated and glued into the cover. The glue comes through the perforations to hold the pages. Burst bound books lie flatter than perfect bound, but not as good as saddle stitched or lay flat duplex books.

What is Case/Hard Cover binding?

Case binding is what we call the hard covers that you see on coffee table books or some novels. The case (hard cover) can be wrapped in a colour print, or other materials like leather (real or faux), fabric, vinyl or buckram. They are often beautifully embellished. The pages of the book are first perfect bound, lay flat bound, burst bound or section sewn before they are attached to the cover. How flat it lies depends on how the pages are bound.

What is Comb/Plasticoil/Wiro binding?

Comb binding is the plastic comb binder that we are all familiar with from our own offices. More popular is the plasticoil which is a continuous plastic coil that is a much smarter finish, and pages cannot slip off at all. Wiro binding is the wire equivalent of comb binding - a smart and strong result. This type of binding gives a layflat book and is great for workbooks.

What is Lay Flat Duplex Binding?

This is the pinnacle of book binding! You will have most likely seen it on a coffee table photo album style book. Each spread of pages is printed on a single sheet of paper, and glued to the preceding and following pages. This means you have no centre spine to interrupt artwork. This is very popular for any high end book that needs the best possible presentation. It can have a fancy case bound cover, or the cover can be the same weight as the pages. The finished weight of each page is usually at least 400gsm, because the paper needs to be thick enough to carry enough glue without distortion. The result is a premium book that opens flat and allows artwork and text to carry across the centre of the page without any alignment issues.

What is Perfect/PUR Binding?

Individual pages are glued by the edge into the spine of the thicker cover. It gives a very smart result, and generally only works for books that are more than about 36 pages long. PUR is a very strong glue that gives the best possible perfect binding result. Not all perfect binding uses PUR - it's good to know what is being used! Perfect bound books generally do not lie very flat.

What is Saddle stitching?

This is the most economical and fastest method of binding a book. It is generally two staples down the spine. It is usually fully automated and gives a great result. There are limitations on the page count, depending on the paper thickness. Saddle stitched books will usually lay flat on a desk.

What is Section Sewn binding?

This is similar to burst binding, but the pages are sewn together in their bundles and then glued into the cover. Section sewn books lie flatter than perfect bound, but not as good as saddle stitched or lay flat duplex books.

Colour

Can you print in Pantone PMS colours?

Yes, we can. However these days, PMS colours are generally only used if you've got a critical brand colour that cannot be printed in CMYK. Neons, metallics, pastels, and some vibrant colours are typical. If it is important that we print with your PMS colour, please advise us right away!

Can you print metallic colours?

There are two ways to print metallic colours. Either as a special spot (PMS) colour which is best suited to larger print runs. There is quite a range of metallic colours to choose from if you go down this path. We can also print metallic gold and silver digitally. They are super sparkly and well suited to shorter print runs. We're happy to advise the best approach for your project.

Printing onto metallic stocks also gives great results. This might be a paper, cardboard or vinyl. There is a pretty good range available.

Can you print neon or fluoro?

There are two ways to print neon, or fluoro colours. Either as a special spot (PMS) colour which is best suited to larger print runs. There is quite a range of neon colours to choose from if you go down this path. We can also print neon pink and neon yellow digitally. They are super vibrant and well suited to shorter print runs. We're happy to advise the best approach for your project.

Sometimes, the best solution is to print on a neon stock. This might be a paper, cardboard or vinyl.

Can you print pastel colours?

The only true way to print pastel colours is as a special spot (PMS) colour which is best suited to larger print runs. There is quite a range of pastel colours to choose from. The results are lovely, but not cheap!

Often, the best solution is to print on a coloured stock. There are a lot of coloured paper and cardboard stocks we can access that might give you the results you're looking for.

Do you offer perfect colour matching?

Colour is very difficult! If colour matching is critical, be sure to let us know. To achieve this, we need to know in advance, so we are sure to use the correct machines and processes every single time.

What is the difference between RGB and CMYK?

RGB is an onscreen colour - for computers, phones and any other screens. It is vibrant, but there is a whole range of colours in the RGB range (gamut) that are impossible to reproduce in print. We print in CMYK (you will have seen these colours on the cartridges in your own office printer). CMYK has a different gamut to RGB, so what you see on screen will not match the final printed product. However, by setting your artwork up in CMYK (not RGB, Hex, LAB, PMS or any other format) you will get the closest results to what you see on screen.

CMYK is also referred to as full colour, or four colour printing. The vast majority of printing done by most printers is in CMYK.

Delivery and Pickup

Can I pick up the finished product?

We have a number of different facilities where we produce different types of print. From some of them you are welcome to collect the job yourself. Some of the locations are not set up for pickup so our preference is to deliver. If you need to collect, please make that clear when you place your order.

Can I track my order?

Yes, most of our deliveries have online tracking and we can share those details with you.

Can you ship overseas?

Yes we can. Let us know the address and we can arrange the freight quote. Make yourself familiar with Australian and destination tax requirements in this situation.

My order hasn't arrived?

In all instances, please make your sales rep your first point of contact as they will know exactly what's going on. Failing that, please contact us on 07 3208 5649 and we'll sort you out. Please call as soon as you can, there is no way of contacting a courier company after 5pm, we need plenty of time if we need to chase down an errant delivery driver!

Will you deliver the finished product to me?

Yes, we can deliver all print jobs to you. Our preference is couriers, but we can also use Australia Post should that be required. Delivery to you via courier is our preferred and the default for all orders. For most orders, we are pleased to say there is no extra charge to deliver to a rural or remote address - the same price as city delivery, anywhere in the country.

Eco Friendly Printing

Is paper eco friendly?

The good news is that paper is inherently eco friendly. It is made from wood, which is a natural and renewable material. It is one of the most recycled products in the world and is the poster child of the circular economy model of make, use, recycle and reuse. The two most recognisable sustainable forestry schemes are Forest Stewardship Council (FSC) and the Programme for the Endorsement of Forest Certification (PEFC).

Finishing Options

What are your finishing options?

Guillotining (cutting to size), Folding (folding to size - simple or complex), Creasing/Scoring, Matt, Gloss, Soft Touch, Anti-scratch or Holographic Laminating (also referred to as celloglaze), Pouch laminating (also referred to as encapsulation), Spot Gloss UV & Scodix (raised spot gloss), Diecutting / Formecutting and Laser cutting, Perforating, Padding, Glueing and Gumming, Drilling, Round Corners, Shrink Wrapping and Rubber Banding in bundles, Collating, Numbering, Saddle & 2 Loop Stitching, Perfect, Burst, Section Sewn and PUR Binding, Layflat Duplex Binding, Comb, plasticoil and wiro binding, Saddle and side sewing, White, metallic, neon and other specialty inks, Banner hemming, ropes and eyelets, Router and Mill Cutting, Kiss Cutting, Struts to make free standing cards and signs, Foiling, embossing and debossing, Duplexing and triplexing.

What types of foiling are available?

Hotstamp foil - traditional hot stamp foil that is pressed into the card stock. There is a range of metallic and non metallic colours. Also available in clear and pearl. Best suited to medium to large runs - ie, business card orders for more than 500.

Digital foil (also known as sleeking) - it looks similar to the hot stamp foil, but without the pressed in texture, and smaller range of colours. It can only go on top of matt or soft touch laminate, not suitable for use on uncoated paper or non-paper materials.

Liquid metal - this is a coloured raised varnish and comes in a small range of colours. It has great texture and shine. Suitable for shorter print runs and can only go on top of matt or soft touch laminate. It is a popular choice for business cards, invitations and booklet covers.

Foil stock - we can print onto ready made foil stocks, to get that metallic effect. Some inks and toners allow the foil to show through so you can get a full range of metallic colours. Some inks and toners block out the foil so that you can pick and choose where to have the metallic effect. This stock can be paper, card, synthetic or self adhesive.

What's the difference between embossing and debossing?

Embossing: The textured area is pushed up from behind by a custom made metal block. It leaves the reverse pattern on the other side of the stock in all instances. An economical alternative is a raised clear spot gloss (scodix).

Debossing: The textured area is stamped into the top of the stock by a custom made metal block. It often shows through on the reverse, unless the stock is soft and thick, and the deboss is not too deep. If you do not want it to show through, you must specify this when placing the order.

Registered or blind embossing/debossing: Registered means that the metal block needs to line up perfectly with other elements on the stock. Eg, a printed logo. This works better when there is not too much fine detail which can handle a small margin of error. Blind means that the effect is being done on a plain background and the alignment is not critical. The best results for a blind emboss or deboss are with a light coloured background, as shadows enhance the results. You don't get the effect of shadows as much on a darker colour.

General

How long is the turnaround time for printing orders?

For most items standard printing and delivery is 7 – 10 business days from receipt of print ready artwork. There is a complex process behind your printed items, and it takes time to setup the print run, as well as considering other print jobs already in the queue.

Health

Do you offer next day delivery?

Yes, next day – place your order with us by 1.30pm (AEST) and we can guarantee it is dispatched the next business day. Which means it will leave the print factory the next day, but not necessarily be delivered the next day.

Minimum and Maximum Orders

What is your maximum order?

We have no maximum order either! Our setup gives us access to the largest presses throughout Australia, and overseas as well. Don't be afraid to go big!

What is your minimum order?

We generally have no minimum order size. If you only require one copy of something, that's fine. It won't be the most cost effective approach, but it is definitely possible.

Other Services

Do you have mailhouse services?

Yes, we do offer mail services from simple distribution to few addresses, right through to large charity style mailings and letter box drops.

Do you offer graphic design?

Yes, we do. Whether it's a quick artwork fix to make it print ready, a new logo, or a massive complex project, we've got the right designer to work with you to bring your project to life.

Placing Orders

Can I cancel my order?

Orders can be cancelled right up until the point they go to print. If we have ordered in special stock or incurred other such expenses on your behalf, then costs may be associated with those.

Can I change my order?

Yes, you can make any changes you like, right up until the point of no return.

Can I order online?

We do have dedicated online ordering portals for our larger customers. If you would like to know more about what we have on offer, please get in touch.

How do I place an order?

If you're new to Printing Brisbane, you can phone us on 07 3208 5649 and press #1, and someone will be with you right away. If you prefer to email, [email protected] is very closely monitored. The contact form on our website is also closely monitored and replies are quick. If you're an existing customer, please use any of the above methods, or contact your sales rep directly via email or phone. We're also happy to arrange in person meetings. We all work from home sales offices, so it's often easier for us to come to you, or meet somewhere convenient.

What's the turnaround time?

Some orders can be printed and picked up same day. This depends entirely on what you need, how print ready your artwork is, and how busy the factory is. Our usual turnaround time for 80% of orders is 3-5 working days including delivery. Let us know what you want, and when you want it, and we will do everything we can to hit your deadline. We're pretty speedy!

Print Methods

What is 3D printing?

3D printing is becoming increasingly accessible, and your imagination is the limit. We're often working on a 3D project and can help with yours.

What is Digital printing?

Digital just gets better every year. Liquid toner and inkjet produce the best results, followed by dry toner. Special colours like neon, metallic and clear are available as well as the usual CMYK. Run sizes are typically 1-10,000, but of course varies depending on your specifications. Turnaround times are fast - can be same day if needed.

What is Direct to Fabric or surface printing?

This is becoming an increasingly popular alternative to screenprinting, due to being able to print a full colour design, quickly, and with a short run, at a fair price. The print can also be direct to flat items like notebooks and small ones like pens.

What is Dye Sublimation?

Dye it transferred onto a polyester material using heat. The print penetrates the fibers and creating a permanent, vibrant print. It does not work on natural fabrics. It is often used for media walls and teardrop banners, for example.

What is Embroidery?

The traditional technique of sewing a design onto a fabric item like apparel, a hat or bag. It's still very popular and gives the most high end and long lasting results for this kind of work.

What is Flexographic printing?

This printing process is used for large print runs on odd stocks like plastic (for bags or other packaging), thin paper (gift wrap) and cardboard for boxes.

What is Full colour transfer?

The design is printed first onto a transfer paper, and then heat pressed onto the final item - often apparel or hats, but also bags and mugs etc.

What is Laser engraving?

Laser engraving is a popular print technique for branding promotional items like pens and drinkware. The result depends entirely on the item being decorated. It's very long lasting and very smart.

What is Letterpress?

The OG! This is a niche, and very lovely method of printing. Usually seen these days in wedding invitations, fancy business cards, and the covers of high end books. We love the process and know it well. It's not suited to all projects - we can happily advise.

What is Offset (lithographic) printing?

Most commonly used for larger print runs on paper and cardboard stocks. Weights of approximately 80gsm to 500gsm. Minimum run sizes vary from job to job, but generally 500 is the smallest run you would expect. Offset is the process that you use for PMS colours. It is still the benchmark for the best quality print. Turnaround times are usually 3 days minimum, up to much longer for complex work.

What is Pad Printing?

This is often used on promotional products like pens - the pad stamps the artwork directly to the product. Detail levels are pretty good, but only one colour can be printed at a time, so it's best suited to simpler designs.

What is Screen Printing?

Special inks are pushed through a screen onto the material below. Often fabrics (apparel and bags) but also paper, stickers and other substrates. The colour range is broad, the coverage is excellent and the durability is also very good. Not well suited to very small runs due to the high setup costs.

What is Wide, large or grand Format printing?

This is print on a large scale. Posters, signs, banners. Print quality is usually a little lower than you would see on digital or offset. Typically print is on roll fed stock - like self adhesive vinyl, banner material or canvas. Roll width varies depending on the stock and the machine that is printing on it. We can also print on a flat bed printer - direct to materials like corflute, aluminium composite panel (alupanel), PVC, acrylic, carpet and more. Cutting to custom shapes is often straightforward on either roll or flat bed printers.

What print methods do you offer?

We offer all of the following print methods: Offset (lithographic), Digital (dry toner, liquid toner, inkjet), Wide/large/grand Format, Pad Printing, Screen Printing, Dye Sublimation, Direct to Fabric or surface, Full colour transfer, Letterpress, 3D, Laser, Embroidery, and Flexographic.

Quality Guarantee

What happens if I make a mistake and my order is not correct?

Unfortunately this does happen sometimes. Artwork and specification errors happen to the best of us. We will do our best to arrange a reprint at the best possible price and make sure you get what you need.

What happens if Printing Brisbane makes a mistake?

If the fault is with us, we will reprint right away - no questions asked! It's a rare occurrence, and we would be crazy to claim to be 100% perfect! The occasional error slips through, and we own our mistakes and fix them, fast!

Samples

Can you get samples of different stocks for me to look at?

Yes, if you're after something a bit more special, let us know. We have a comprehensive paper sample kit, and we can also get whatever you need from the various paper merchants. There are some pretty exciting stocks out there.

Can you show me examples of past print jobs?

You bet! We've got an extensive library of past print jobs - let us know what you would like to see and we'll make it happen.

Do you do hard copy proofs?

Hard copy proofs used to be standard for all print jobs. These days, they are usually only standard for larger jobs like book runs, or where fancy colours and finishes are being used and need to be carefully checked before the full print run. For jobs like this, a hard copy proof is relatively small cost and well worth it. For runs of business cards and flyers and brochures, a hard copy proof generally costs more than people want to pay, and slows the process down by a couple of days.

If you would like a hard copy proof, please specify what the main purpose of the proof is. Is it primarily for proof reading and layout purposes? Or is it for specific colour matching purposes? We need to know this to ensure that the right kind of document is produced for your needs.

Self Publishing

Can you help with ISBN registration?

We can help you with an ISBN so that your book can be stocked in libraries and sold in bookstores.

Do you offer cover design for books?

Our team of designers can work with you to prepare cover artwork for your book.

Do you offer print on demand?

This is not a service that we can offer economically, we suggest you stick with the larger established companies that offer this niche service.

Do you offer typesetting services?

Our team of designers put your manuscript into a print ready format, ready for print. This can include images as well as any text.

Do you print locally or offshore?

We offer both, and are always transparent about where your book is printed. We can quote on both options, and help you compare the advantages and disadvantages of each approach.

I wrote a book! What do I need to do to self publish?

We can help you with several aspects of self publishing including ISBN registration, cover design, typesetting, binding and special finishes. We offer both local and offshore printing options and are always transparent about where your book is printed. We can quote on both options and help you compare the advantages and disadvantages of each approach. Note: We do not offer print on demand services economically - we suggest you stick with the larger established companies that offer this niche service.

Stickers and Decals

What types of stickers are available?

The range is MASSIVE. Paper options include: Gloss, satin (matt or silk), uncoated, textured, coloured, neon (fluoro), metallic, foil, dissolvable, fridge safe, freezer safe, permanent adhesive, removable adhesive, sheets, rolls, singles, die cut, thermal.

Synthetic options include: Gloss, satin (matt or silk), clear, polypropylene, vinyl, long term use, tyre stock, double sided windscreen stickers, static cling, permanent adhesive, removable adhesive, reusable adhesive, vehicle wraps, sheets, rolls, singles, die cut, tough (acid, oil and solvent resistant), window decals, wine label stock.